Project background
ESG(Environmental, Social, and Governance) scores help investors assess sustainability, ethics, and corporate responsibility risks and opportunities.
Goal
Customers don’t have one source of information or a way to find the information they need in one place quickly, and we want Diligent to be their “go-to” product in finding information about their competitors and news.
My role
Lead Product Designer
Visual design
UX flow mapping
User research synthesis
Team
Product Manager
Engineer
Data Scientist
Timeline
October 2020 - December 2020
Solution
ESG dashboard that tracks trends and news articles.
Users can compare companies and see how their own company compares to its competitors.
Research and user interviews
“I want to feel more informed on current topics and how people are perceiving current events pertaining to my company.”
The tool data scientists use to simplify tables for ESG scores. I translated complex data into user-friendly designs.
Data tables. Scores and Stories
Based on the research, interviews, and the data science tool I started exploring possible solutions
Outcome
User interviews and collaboration with data teams led to a dashboard displaying a company's ESG score based on relevant articles.
Companies can also compare their scores with competitors, with scores linked to news articles tracked on the dashboard.
How did it solve the user problem?
“I want to feel more informed on current topics and how people are perceiving current events about my company.”
“Gain insights and use that in some way to predict the future to make more informed decisions.”
The dashboard displays company perception and news articles to keep CEO’s informed about current events.